Virtual Assistance Services for Professional Pet Sitters

“Brenna has been absolutely fabulous at keeping STB’s operations running when I am out of town – and by out of town, I mean off the grid in the deserts of Egypt. When my manager quit unexpectedly and turned my world upside down—nearly forcing me to cancel my bought and paid for trip abroad – Brenna was able to step in seamlessly. She reviewed our manager protocols and got up to speed quickly, giving clients a true STB experience, even in my absence. She communicated with me if she was ever unclear about something, but she handled the vast majority of it completely independently and did a wonderful job. I am so grateful for her help!”

“Working with Brenna and Kelly has been such a game changer for my business. A month ago, I genuinely felt overwhelmed and couldn’t see the light at the end of the tunnel, but their support completely shifted that for me. They were patient, flexible, and incredibly knowledgeable, and what really stood out was how much they genuinely cared. They didn’t just help me set up Time To Pet, they made sure I felt confident using it and supported me through a big transition in my business. They also offer ongoing support and always responded in a timely manner, which made the entire process feel easy and stress free. Because of their help, I’ve been able to take on new clients and even make the leap to leave my corporate job to focus fully on my business. That’s a huge milestone for me, and they played a big part in making it possible. I’m so grateful for everything they’ve done and would absolutely recommend them to anyone looking for support with Time To Pet. They’re not only amazing at what they do, but also truly wonderful people to work with.”

“Brenna has been an absolute asset to our company over the past year. Her communication is excellent, she’s incredibly thorough, reliable, and consistently professional in everything she does. She works seamlessly with our team and builds strong, positive relationships with our clients, which makes a huge difference in day-to-day operations. Brenna is proactive, dependable, and truly cares about the success of the business. We’re extremely grateful to have her as our Virtual Assistant, she’s just great overall and someone you can always count on.”

“I hired Brenna’s VA services initially to help us transition softwares during the busy holiday season. I was overwhelmed and over my head. She jumped in quickly and knew exactly what I was asking of her and how to handle it. There were a few tricky technical things to sort out and she took it upon herself to contact the software’s support staff to solve the problem on her own. She was quick to complete the tasks, ahead of schedule, and didn’t hesitate to reach out to me if she needed clarification. She’s an excellent communicator and her assistance has been invaluable to my business. I’m so happy we were introduced to her services and I look forward to a long-term working relationship in the future. I would highly recommend her services to other pet businesses!”